<< Click to Display Table of Contents >> Navigation:  Introduction > Technical Support

 

Use the following options for technical help for questions involving the use of the program:

1.Belt Analyst™ help menu.

oOnline Help: user can search the online help files for information. The online version of the help files should be the most current.

oLocal Help: user can search the help files distributed with the installed version of Belt Analyst™. The local version of the help files should correspond to the BA version being used, even if it is outdated.

2.www.overlandconveyor.com

3.Support Site: submit a question online about your license, design, or calculation.

4.Telephone - (303) 973-7357  Office

5.Fax - (303) 217-5208

 

The port and the address of the license server are:

•Ports are standard http/https

•The current address is 66.150.99.98 but this can move without notice.

•license.overlandconveyor.com is a CNAME for solo.overlandconveyor.softwarekey.com

 

The user may request an engineering Audit of the conveyor design.